Why Are Ee Contracts so Expensive

Why Are EE Contracts So Expensive? A Comprehensive Guide

EE, formerly known as Everything Everywhere, is one of the biggest mobile network operators in the UK. The company offers a wide range of products and services, including mobile phones, plans, and broadband connections. However, many customers have been complaining about the high cost of EE contracts. In this article, we will explore the reasons behind the high cost of EE contracts and provide tips on how to save money.

Network Coverage

EE is known for its extensive network coverage, which is one of the best in the UK. The company invests heavily in infrastructure and technology to ensure that customers get the best network experience. However, this comes at a cost. The company has to spend a lot of money on infrastructure maintenance, upgrades, and expansion. These costs are passed down to customers through higher tariffs and contract prices.

Customer Service

EE has a reputation for providing excellent customer service. The company has won numerous awards for its customer support, which includes online support, phone support, and in-store support. However, providing high-quality customer service requires a significant investment in training, staffing, and technology. The cost of providing such services is factored into the EE contract prices.

Handset Cost

EE contracts usually come with a free or discounted mobile handset. However, the actual cost of the handset is included in the monthly contract fee. EE offers a wide range of handsets, including the latest iPhone and Samsung models, which are expensive. The cost of these handsets is spread over the duration of the contract, resulting in higher monthly fees.

Extras

EE contracts often come with extras, such as free subscriptions to streaming services, discounts on accessories, and travel perks. While these extras are attractive, they also come at a cost. The cost of providing these extras is included in the monthly contract fees.

How to Save Money on EE Contracts

If you are looking to save money on EE contracts, here are a few tips:

- Choose a SIM-only plan: If you already have a handset or are willing to buy one outright, choosing a SIM-only plan can save you money. SIM-only plans are usually cheaper than contract plans.

- Consider a refurbished handset: Refurbished handsets are cheaper than new ones and come with a warranty. EE offers refurbished handsets at a discounted price.

- Negotiate: If you are an existing customer or have received a better offer from a competitor, consider negotiating with EE for a better deal.

Conclusion

In conclusion, the high cost of EE contracts is due to a combination of factors, including network coverage, customer service, handset cost, and extras. While these factors contribute to a higher monthly fee, EE offers high-quality services and products. If you are looking to save money on EE contracts, consider choosing a SIM-only plan, buying a refurbished handset, or negotiating for a better deal.